TERMS & CONDTIONS


Placing your order/Entering into a contract


The images of the item(s) on the website and in any other advertising materials are for illustrative purposes only. Your item(s) may vary slightly from those images - namely in colour. Once you have placed an order you should receive a confirmation of payment.

 

Shipping & Delivery Responsibility


At G.M. YOGA, we want your order to reach you safely. To ensure secure delivery, we strongly recommend selecting a tracked shipping option at checkout.


Please note that if a standard, non-tracked delivery method is chosen and a signature upon delivery is not requested by the purchaser, G.M. YOGA cannot be held responsible for packages that are lost, stolen, or not delivered once dispatched.


Items sent abroad will be subject to the customs and excise policy of that country and any associated fees are the responsibility of the recipient. The fees and the processes can vary in different countries, so you are advised to research this information to be clear on what the policy, process and procedures are for the country in which your item is being sent to.

 

Refunds and Returns


You may return items in a new and unused condition and wherever possible in the original packaging. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the item. No refund will be issued if the item has been damaged or shows sign of wear.


Faulty items and Replacements

Faulty items purchased online can be returned within 14 days of the order date. G.M. YOGA reserves the right to request evidence, such as images of the defect, before issuing any refund of the purchase price is paid. Delivery costs will not be refunded, and return postage costs are the responsibility of the customer.


Proof of Purchase

The customer may be required to provide proof of purchase